How VoiceGuard works
A simple flow that protects your reputation and gives unhappy customers a better experience.
1
Tap
The customer taps your NFC stand at checkout, on the counter, or at the table.
2
Rate the visit
They see one question: how was your visit? Big tappable stars, one thumb motion.
What happens next depends on the rating.
Done ethically
The private form is an offer to help, not a lock. VoiceGuard filters on your own landing page before Google loads, which is standard practice across the industry.
Try the guest experience
Rate a visit in the sandbox. Happy path shows the Google exit; low scores show the private form.
Try the customer experience